The A.R.K. Family: Happy Valentine's Day

Thursday, February 14, 2008

Happy Valentine's Day

It had been quite sometime since hb and I last celebrated Valentine's Day. I thought this yr would be no different but 2 nites ago, hb came home from work and told me excitedly tat he received an email saying tat his co asked all employees to bring their partners for Valentine's dinner and the bill will be paid by them. So we started to browse thru the internet but when we wanted to book a table, most of the restaurants were fully booked until finally we got a table at this Italian restaurant "Cugini Restaurant & Lounge Bar".

We reached there at 6.45pm and u guess how long we dined there? 3 HOURS!!! Most of the time was spent waiting for the food to arrive at our table and the service was quite bad lor. They were so understaffed and some of the customers were getting impatient lor. I dont think I will patronise them again. Some examples of bad service:

1) Our order of 2 juices never came and when we enquired, the staff told us that he was too busy to prepare jus now and that he will prepare it now if we still want. So we told him forget it, we dont want anymore.

2) We ordered our desserts together wif the rest of the food but after waiting for quite sometime for the dessert, we asked the staff to serve them and he replied that we never ordered any!!! So we placed our orders again and u know how long we waited for it? 1 hour!!!

If this is the way how this restaurant is going to operate, I think they will close down sooner or later lor cos I saw alot of customers were also very unhappy wif their service. Somemore, their food was only so so lor in my opinion. I think the best food that I had eaten jus now was their foie gras lor. Luckily this meal was free or else I will be xin tong as the whole experience was not worth the moni lor.